Good to know
Frequently asked questions.
Choose a question to open its answer.
Does AI receive member data?
No. The system never sends it member records or member profile details. AI cannot access the club database, search it on its own or change records. For CSV import, it receives generic column descriptions and made-up examples. Text you write and send to AI is different, such as an email draft or search query. If you include personal data, AI receives it as part of your instructions. When the module is off, AI features do not run and nothing is sent to AI providers.
How does the first free month work?
Every club can try the system free for the first month, including all add-ons. After that, the basic plan stays free with up to 25 active members and 2 management or coaching accounts. Add-ons are charged separately: Parent access CZK 199, Advanced permissions CZK 99, API CZK 99, Multiple divisions CZK 699, Assets and equipment CZK 199 and AI integration CZK 99 per club per month excluding VAT.
Who counts towards the member limit?
Only active, non-archived members. Each person counts once, even if they belong to several divisions. A parent account alone does not count. If the parent is also an active club member, they count as a member. Management and coaching accounts have a separate limit.
Will it work for our sport?
Member records, groups, attendance, payments and messages are useful across sports. The system also covers competitions, licences and performance records. Tell us what your club needs and we’ll show you the relevant features.
How does the price change as our club grows?
The paid basic plan at CZK 249 per month excluding VAT includes 100 active members. Each additional 100 members costs CZK 99 per month excluding VAT. Each additional 10 user accounts above the plan allowance costs CZK 99 per month excluding VAT. For example, 200 members and 15 accounts cost CZK 447 per month excluding VAT for the basic plan and extra capacity. Optional modules are added separately.
How many accounts can we use?
The free basic plan for up to 25 active members includes 2 management or coaching accounts. The paid plan includes 5. Each additional 10 accounts costs CZK 99 per month excluding VAT. Parent accounts are part of the parent module and do not count towards this limit. In the parent view, parents see their own children.
Can one club have several divisions?
Yes, with Multiple divisions at CZK 699 per club per month excluding VAT. For example, a club can have gymnastics, TeamGym and trampolining divisions. Members keep one profile across divisions. Each division has its own overviews and managers; changes to shared data follow the permissions you set. Disabling the module keeps the data.
Can we manage several clubs?
Yes. Each club has separate data and its own settings. If you have access to several clubs, switch between them using one account.
Does it work on a phone?
Yes. Use it in a browser on a computer, tablet or phone. You do not need to install another app.
Can we import members from ČUS or NSA?
Yes. Upload a CSV of ČUS member records or NSA athletes and coaches. The system checks the file, then creates or updates matching members. If a match is uncertain, it stops the import to avoid assigning data to the wrong person.
Can you help with a different CSV file?
Yes. We’ll go through how your data is stored and help prepare the file and import it. We also support non-standard CSV formats.
Can we download our data?
Yes, as CSV, Excel or PDF, depending on the report. Member records also support ČUS CSV and custom export templates. Downloads include only data you have permission to access.
Can it connect to other tools?
Yes. The optional API provides read-only access to club data and exports within the permissions you set. You can match payments from bank statements. Automatic KB connectivity needs configuration, registration and account consent.
Do we need our own server?
No. We host the system on our servers and you use it through a browser. If you want to run it on your own server, contact us to discuss the options and terms.
What does Assets and equipment include?
See where equipment is, who is responsible for it and who has borrowed it. Record returns, maintenance and inspections. With Multiple divisions, track shared equipment too. Includes 50 active records; each additional started block of 50 costs CZK 99 per month. A record counts once, regardless of unit quantity or sharing between divisions. Transfer data using CSV or ABRA Flexi XML/JSON. The module does not handle accounting or depreciation.